Frequently Asked Questions about HSE Courses and Services | FAQ

Welcome to our Frequently Asked Questions (FAQ) page. Here you'll find answers to common questions about our HSE courses, consulting services, HSE systems, and general inquiries. We've compiled this information to make it easier for you to find what you're looking for. If you don't find the answer to your question here, you are always welcome to contact our customer service.

About Komplett HMS AS

Who is Komplett HMS AS?

We are an experienced and dedicated provider of HSE courses, consulting services, and HSE systems. With 10 years of experience in the industry, we have helped countless businesses meet legal requirements and create a safe and healthy work environment. Our goal is to simplify HSE work for our clients.

Where are you located?

Our head office is located at Kanalveien 107, 5068 Bergen.

What is your organization number?

Our organization number is 918 899 197.

Questions about HSE courses

What HSE courses does Komplett HMS AS offer?

We offer a wide range of HSE courses adapted for various roles and industries. This includes HSE courses for managers, safety representative courses, HSE courses for employees, fall protection courses, and courses in the safe use of diisocyanates. You can find a complete overview of all our courses on our courses page.

Can courses be taken in languages other than Norwegian?

Yes, many of our courses are available in a variety of languages. Courses consisting only of text and images can be taken in any language, while courses with video content can be taken in the languages available at the time of order. This is an important focus for us, especially for companies in industries such as construction, where there is often a multicultural workforce.

How long does an HSE course for managers take?

A standard HSE course for managers is normally 40 hours. However, our online courses offer you the flexibility to take the course at your own pace, allowing you to fit it into your schedule.

Are the course certificates valid?

Yes, all our course certificates are issued in accordance with applicable laws and regulations, such as the Working Environment Act (AML) and associated regulations. They provide you with the legally required competence.

How long is an HSE course certificate valid?

Most course certificates, such as HSE courses for managers and safety representative courses, do not have a formal expiration date. However, it is strongly recommended to take refresher courses when there are changes in laws, regulations, technology, or work methods to ensure that competence is up to date.

Do you offer in-person courses or only online courses?

We specialize in flexible online courses that can be taken anytime, anywhere. Upon request, we can also arrange in-house physical courses, tailored to your company's specific needs.

What are the training requirements for safety representatives?

The Working Environment Act §6-5 requires that safety representatives receive the training necessary to perform their duties responsibly. This is normally a 40-hour course. Our safety representative course fully covers this requirement.

What is a fall protection course and who needs it?

A fall protection course provides training in the safe use of fall protection equipment and safe work at height, in accordance with Regulations on the performance of work, Chapter 17. Everyone who is to perform work at height (above 2 meters or with a risk of falling) must have such training. See our fall protection course.

What is a course in the safe use of diisocyanates?

As of August 24, 2023, there is a legal requirement for special training for anyone handling diisocyanates (found in many polyurethane products). This course covers these new requirements and is essential for many in the construction industry. See our diisocyanate course.

Questions about HSE systems and consulting services

What is internal control and why is it important?

Internal control is systematic HSE work that all companies must have in place in accordance with the Internal Control Regulations. It ensures that the company identifies, assesses, and implements measures to prevent accidents, injuries, and health problems. It is crucial for a safe working environment and for legal compliance. See our HSE systems.

Can you help us establish an HSE system?

Yes, we offer tailored solutions for the establishment, implementation, and maintenance of HSE systems that meet all requirements in the Internal Control Regulations. We have 10 years of experience helping companies with this.

What is central approval and does my company need it?

Central approval is a voluntary quality scheme for companies that are to have responsibility for building cases under the Planning and Building Act (PBL) and the Building Case Regulations (SAK10). Many builders and municipalities require it. We offer consulting services to guide and assist you through the application process.

What is an HSE card (Construction ID) and how do I order it?

The HSE card is a legally required identification card for everyone working on construction sites, in accordance with the Regulations on identification cards at construction sites. We can help you with quick and easy ordering of HSE cards.

What is a chemical inventory?

A chemical inventory is a legally required overview of all hazardous chemicals used or stored in the company. It must include safety data sheets (SDS), risk assessments, and instructions for use for each chemical, as required by the Chemicals Regulations.

Ordering, prices, and payment

How do I order a course or service?

You can easily order our courses and services directly from our website kompletthmsshop.no. Alternatively, you can contact us by email or phone, and we will help you with your order.

What are the prices for your courses and services?

The prices for our courses and services vary depending on the type and scope. You can find detailed pricing information on the respective product pages on our website.

Do you accept invoices?

Yes, for corporate clients, we offer invoicing as a payment option. Please contact us to arrange this.

Customer service and support

How can I contact customer service?

You can reach our customer service by email kundeservice@kompletthms.no or phone 46 66 64 67. We are here to help you with all your questions and inquiries!

What should I do if I have technical problems with an online course?

If you experience technical problems with one of our online courses, please contact our customer service immediately. We will then help you with troubleshooting and ensure that you get access to your course as quickly as possible.

Do you offer support after the course is completed?

Yes, we are always available for questions and guidance, even after you have completed a course or used one of our services. Our goal is to be a long-term partner for your company's HSE work.